Born Pretty Store

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Re: Born Pretty Store

Post  ninjablossom on Thu Jul 18, 2013 9:17 pm

I've still still had no confirmation email. I ordered on the 4th July.

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Re: Born Pretty Store

Post  ninjablossom on Fri Jul 19, 2013 8:25 pm

I got a reply to my email - saying it was shipped on the 7th.
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Re: Born Pretty Store

Post  shoppingaddict on Fri Jul 19, 2013 9:07 pm

Not sure why they aren't replying to me or my dispute. Humph
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Re: Born Pretty Store

Post  HanSpan on Fri Jul 19, 2013 9:09 pm

shoppingaddict wrote:Not sure why they aren't replying to me or my dispute. Humph

Aww:( Maybe try one more email? Its weird.

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Re: Born Pretty Store

Post  Laura on Fri Jul 19, 2013 10:11 pm

Well that's me definitely put off Born Pretty!

I bet the Nailasaurus never has these problems Wink lol
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Re: Born Pretty Store

Post  SueD on Fri Jul 19, 2013 10:19 pm

They've still not responded to my dispute either Sad
I'm sure it's just got lost somewhere, but if a second one didn't turn up either then it would be too late to claim ,which I didn't want to risk Sad
I really wanted that holo !! Sad 
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Re: Born Pretty Store

Post  ninjablossom on Fri Jul 19, 2013 10:48 pm

how bizarre I just used the contact form on the web site and got a very quick reply. But i only ordered decals so wondering if they have a stock issue with polishes?
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Re: Born Pretty Store

Post  SueD on Fri Jul 19, 2013 11:06 pm

They responded really quickly when I first emailed them , and told me I had to wait four weeks (I think it was three weeks when I messaged them,which I did because I knew Loola had had her polish which she ordered around the same time ) I gave it five before opening the dispute on Paypal.
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Re: Born Pretty Store

Post  LoolaBeanbag on Sat Jul 20, 2013 6:09 am

I'm putting the BP holo in the rejects sale, it's nice - but not the colour I thought it would be and I already have a similar one.
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Re: Born Pretty Store

Post  SueD on Sat Jul 20, 2013 7:17 am

LoolaBeanbag wrote:I'm putting the BP holo in the rejects sale, it's nice - but not the colour I thought it would be and I already have a similar one.

Shame it's not the one I wanted!
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Re: Born Pretty Store

Post  Sam on Sat Jul 20, 2013 7:22 am

Such a shame you've had bad experiences Sad I've never ordered anything, but the lady I communicate with about reviews is really lovely, and I've always found their products to be high quality and they arrive surprisingly quickly! So it's very disappointing to read all this Sad
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Re: Born Pretty Store

Post  LoolaBeanbag on Sat Jul 20, 2013 7:47 am

SueD wrote:
LoolaBeanbag wrote:I'm putting the BP holo in the rejects sale, it's nice - but not the colour I thought it would be and I already have a similar one.

Shame it's not the one I wanted!

Or me!!!!
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Re: Born Pretty Store

Post  Jane on Sat Jul 20, 2013 7:53 am

how odd. Wonder if they have taken on more orders than they can cope with?
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Re: Born Pretty Store

Post  shoppingaddict on Sat Jul 20, 2013 7:56 am

Jane wrote:how odd. Wonder if they have taken on more orders than they can cope with?

That's my theory
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Re: Born Pretty Store

Post  ninjablossom on Tue Jul 23, 2013 10:06 pm

my decals just arrived.

always a bit disappointing as I think I order loads and expect masses of them!
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Re: Born Pretty Store

Post  SueD on Sat Jul 27, 2013 8:31 am

They still haven't responded to my Paypal claim and today was the deadline . And the polish has never arrived either Sad
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Re: Born Pretty Store

Post  Jasmina on Sat Jul 27, 2013 9:42 am

SueD wrote:They still haven't responded to my Paypal claim and today was the deadline . And the polish has never arrived either Sad

That isn't cool at all. L

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Re: Born Pretty Store

Post  shoppingaddict on Sat Jul 27, 2013 6:11 pm

I got a tracking number put on my claim which says that the parcel left HK on 13 July. I ordered on 2nd July! Very funny 24 hour turnaround!

Anyway it hasn't arrived so I called PayPal yesterday who are going to investigate further.

In the meantime I've bought everything I bought from BPS from UK eBay sellers!!!! For only a few pence more. That's how I'll shop in future.
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Re: Born Pretty Store

Post  SueD on Sat Jul 27, 2013 7:54 pm

Should I ring Paypal about mine do you thgink? I've never had to make a claim before so not a clue what I'm doing!
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Re: Born Pretty Store

Post  shoppingaddict on Sat Jul 27, 2013 8:17 pm

Have you escalated it Sue?
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Re: Born Pretty Store

Post  SueD on Sat Jul 27, 2013 8:54 pm

Yep,and when I checked it yesterday the deadline for BP to respond was yesterday .Got to go out now but will check on Paypal when I get back and see if anything's happened.
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Re: Born Pretty Store

Post  SueD on Sat Jul 27, 2013 11:49 pm

Emailed Paypal about fifteen minutes ago,and had a standard response reply..and then an email saying the dispute has been resolved in my favour Very Happy Still want that polish though...!
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Re: Born Pretty Store

Post  Jasmina on Sat Jul 27, 2013 11:51 pm

SueD wrote:Emailed Paypal about fifteen minutes ago,and had a standard response reply..and then an email saying the dispute has been resolved in my favour Very Happy Still want that polish though...!

That's the problem, it's great you get your money back but it doesn't stop you wanting the product.

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Re: Born Pretty Store

Post  shoppingaddict on Sat Jul 27, 2013 11:59 pm

I can't even get my money back cause they reckon they posted mine!! Grrrrr
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Re: Born Pretty Store

Post  Babafette on Fri Oct 04, 2013 3:04 am

Has anybody used their water decals before? Are they worth a try? I'm a complete novice but I really like some of their designs and I'd like to try something easy to use. Very Happy
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Re: Born Pretty Store

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