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I could really kick myself!! Ebay drama

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I could really kick myself!! Ebay drama Empty I could really kick myself!! Ebay drama

Post  shoppingaddict Wed Jan 08, 2014 5:02 am

So as you know I'm into my beauty products at the moment. I've been lusting after the new Urban Decay 3 pallet and I made the fatal error of buying it from ebay. Of course it arrived today and its a fake.

This is what I should have got

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This is what I got!!

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I've put a complaint in to ebay. We'll see what happens. When I get my money back I'm just gonna buy the real thing.
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Post  martinsgirl Wed Jan 08, 2014 5:05 am

That is really bad, the colours aren't even close to the real thing! Hope you get your money back.
I pre-ordered the palette I wanted it so much haha. Its fab though
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Post  Laura Wed Jan 08, 2014 5:05 am

Never buy expensive make up on eBay.

I think they take counterfeit goods quite seriously, so you should be fine. x
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Post  shoppingaddict Wed Jan 08, 2014 5:06 am

I think the tin is real but the plastic inner has been changed. The picture on the listing even had the proper colours.

Did they honestly think I wouldn't notice??!!
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Post  shoppingaddict Wed Jan 08, 2014 5:06 am

Laura wrote:Never buy expensive make up on eBay.

I think they take counterfeit goods quite seriously, so you should be fine. x

I know, I know, it was there, I bid. I won't do it again. Consider my lesson learnt!!  Embarassed 
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Post  Laura Wed Jan 08, 2014 5:07 am

I'm amazed at what they try and pass off as legit sometimes!
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Post  shoppingaddict Wed Jan 08, 2014 5:10 am

Laura wrote:I'm amazed at what they try and pass off as legit sometimes!

As soon as I paid I knew I'd done the wrong thing. I went through their feedback and had sold one earlier on in December. Its a shame I can't contact that person to let them know it is probably fake.
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Post  Sally Magpie Wed Jan 08, 2014 5:15 am

Just raise a paypal case.
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Post  shoppingaddict Wed Jan 08, 2014 5:31 am

Sally Magpie wrote:Just raise a paypal case.

I have. xx
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Post  starrystarry Wed Jan 08, 2014 6:54 am

You'll definitely get your money back, they're very strict re fake stuff. And you won't have to send it back, ebay will ask you to bin it.

It's getting worse and worse ebay, you don't seem to be able to trust anyone on there now. I hardly use it now.
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Post  HanSpan Wed Jan 08, 2014 7:24 pm

I got fake benefit & contacted Trading Standards and they came and fetched it for testing.
I told the supplier to hopefully put the wind up them!

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Post  shoppingaddict Tue Jan 14, 2014 6:25 pm

Due to escalate case tomorrow. She sent me a message this morning asking if I'd sent it back! I said no. Gonna escalate it tomorrow and see what eBay say.
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Post  LoolaBeanbag Tue Jan 14, 2014 10:27 pm

Ebay may take the sale of fakes seriously, but if you spot an item on there that is clearly a fake (a bottle of OPI in a shade never made for example, like a grass green with shimmer, or a pink and black glitter) they just ignore your report. Tossers. I hate eBay. (But use it, obviously!)
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Post  shoppingaddict Fri Jan 17, 2014 7:38 pm

Humm so eBay don't really care it's a fake and have just sent me a prepaid label to send it back to her then I'll get my refund. And she'll sell it on again to some other sucker.
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Post  HanSpan Fri Jan 17, 2014 9:38 pm

Contact Urban Decay, contact Trading Standards, tell ebay to eff off!

point them at this [You must be registered and logged in to see this link.]

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Post  Sarah Fri Jan 17, 2014 10:45 pm

It's illegal to knowingly send counterfeit goods through the post. Let paypal/ebay know you're not willing to break the law.
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Post  Babafette Tue Feb 04, 2014 11:58 pm

Sometimes I think eBay is just not worth the hassle anymore. I bought a Models Own polish at the weekend and was rather confused when I received a parcel this morning which turned out to be..............a second hand men's Ralph Lauren t-shirt.  Neutral No doubt I'll now have to post it back and wait for a refund.
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Post  shoppingaddict Wed Feb 05, 2014 4:51 am

Babafette wrote:Sometimes I think eBay is just not worth the hassle anymore. I bought a Models Own polish at the weekend and was rather confused when I received a parcel this morning which turned out to be..............a second hand men's Ralph Lauren t-shirt.  Neutral No doubt I'll now have to post it back and wait for a refund.

What?! I seriously hope she just addressed two parcels incorrectly!
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Post  Babafette Wed Feb 05, 2014 5:43 am

shoppingaddict wrote:
Babafette wrote:Sometimes I think eBay is just not worth the hassle anymore. I bought a Models Own polish at the weekend and was rather confused when I received a parcel this morning which turned out to be..............a second hand men's Ralph Lauren t-shirt.  Neutral No doubt I'll now have to post it back and wait for a refund.

What?! I seriously hope she just addressed two parcels incorrectly!
Yeah. An innocent mistake I suppose but a complete pain in the backside as I now have to go to the Post Office, forward it to the correct buyer and wait for the postage cost to be refunded to me. The polish was only 99p.......  Neutral 
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Post  shoppingaddict Wed Feb 05, 2014 6:55 am

FGS! Nightmare! Hope it was a good polish!
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